Getting Started & Frequently Asked Questions

Getting started with British Basics is easy!

Simply register for a wholesale account to get access to our fantastic everyday essentials at discounted prices.

Whether you sell online, dropship or door to door with our catalogues follow these handy tips below to help you on your way!

If you have a question or would like to know more our HQ is always happy to help. You can contact us on 01745 777111 or email

Frequently Asked Questions

How much is postage?

Delivery to registered wholesaler addresses in mainland UK is £3.25 for 3 items or less, or £5.50 for 4 or more items. Contact us for other postage area costs.

When will I get my order?

We process and dispatch orders as quickly as possible and aim to have your items to you within 48 hours of ordering. Please note that we are closed at weekends and only process orders Monday – Friday.

3 or less items, mainland UK only, items can be expected within 3- 5 days.

4 items or more, mainland UK only, items sent via FedEx, next day delivery.

Who do you use as a courier?

We currently use FedEx & Hermes

3 or less items sent to non wholesaler addresses (dropshipped), mainland UK only, items are sent via other couriers within 3 – 5 days.

Certain parts of the UK (Scottish Highlands etc) can incur additional charges for postage. We will notify you upon receiving your order if there are any additional postage costs.

What is your returns policy?

Our returns policy can be found here